Unified Payments Interface (UPI)

How is it unique?:

  Immediate money transfer through mobile device round the clock 24*7 and 365 days.
  Single mobile application for accessing different bank accounts.
  Single Click 2 Factor Authentication – Aligned with the Regulatory guidelines, yet provides for a very strong feature of seamless single click payment.
  Virtual address of the customer for Pull & Push provides for incremental security with the customer not required to enter the details such as Card no, Account number; IFSC etc.
  Bill Sharing with friends.
  Best answer to Cash on Delivery hassle, running to an ATM or rendering exact amount.
  Merchant Payment with Single Application or In-App Payments.
  Utility Bill Payments, Over the Counter Payments, Barcode (Scan and Pay) based payments.
  Donations, Collections, Disbursements Scalable.
  Raising Complaint from Mobile App directly.

UPI - Benefits to the Ecosystem participants :

Benefits for banks:

  Single click Two Factor authentication
  Universal Application for transaction
  Leveraging existing infrastructure
  Safer, Secured and Innovative
  Payment basis Single/ Unique Identifier
  Enable seamless merchant transactions

Benefits for end Customers:

  Round the clock availability
  Single Application for accessing different bank accounts
  Use of Virtual ID is more secure, no credential sharing
  Single click authentication
  Raise Complaint from Mobile App directly

Benefits for Merchants:

  Seamless fund collection from customers - single identifiers
  No risk of storing customer’s virtual address like in Cards
  Tap customers not having credit/debit cards
  Suitable for e-Com & m-Com transaction
  Resolves the COD collection problem
  Single click 2FA facility to the customer - seamless Pull
  In-App Payments (IAP)

“BHIM UPI” App

“BHIM UPI” is a UPI based app for instant fund transfer to any bank account

Suvarnayug Sahakari Bank offers UPI application for the customers of all the banks in India to register in the app and link their accounts. Customer shall be able to pay to beneficiary having valid Virtual Payment Address (VPA) or Account Number & IFSC and can initiate collect money request to any valid VPA.

Make payments easier using Send Money & Collect using Receive Money in BHIM UPI by managing all your accounts in a single app.

Features of BHIM UPI App:

  Any Bank account holder can use the BHIM UPI app to make payments from their mobile to anyone
  You can add multiple bank accounts on the BHIM UPI payment app
  You can perform instant fund transfer using UPI ID (VPA) to any bank account
  You can link the beneficiaries just by using their UPI ID (VPA) or their IFSC/ACCOUNT NUMBER
  Fund transfers are instant, 24*7, 365 days and absolutely free of cost and take place in a completely safe and secure way
  You can also check the balance of your linked accounts

Features supported by the application:-

  Send Money
  Receive Money
  Balance Enquiry
  Manage Accounts
  Manage Virtual Address
  Manage Beneficiary
  Approve Request
  UPI PIN Management
  Transaction Status & Complaint
  User profile management
  Scan & Pay / Generate QR code

General Business Rules Governing BHIM UPI Service :

  1. Entering the wrong OTP/UPI PIN more than three times will block the BHIM UPI app.
  2.To avail BHIM UPI service, customer should have an active debit card linked with Bank account with at least one transaction done recently.
  3. The Customer can request for termination of the Facility by using deregister option provided in BHIM UPI app
  4.Bank may also terminate or suspend the services under the Facility without prior notice if the Customer violates the terms and conditions laid down by the Bank or on the death of the Customer when brought to the notice of the Bank.

• Q:What is Unified Payment Interface (UPI) ?

• UPI stands for Unified Payments Interface (UPI) which is a new payments facility provided by NPCI to customers. It allows you to send and receive money 24/7 using their smartphones and tablet with a single identifier – virtual payments address (VPA) / UPI ID – without entering any bank account information. Therefore, customers do not need to know the payee's or payer’s IFSC, bank account details, etc. and this makes the process simpler.

• Q: What is a Virtual Payment Address (VPA) / UPI ID?

• A VPA / UPI ID is an identifier which you can create and link any of your bank accounts to make secure payments. The VPA / UPI ID can be yourname@db* or mobilenumber@db* or any other combination* which is easy to remember.

• Q:What can be a VPA / UPI ID?

• A VPA / UPI ID can be alphabetical, numeric or alphanumeric. It should be of minimum 3 characters and maximum 50 characters. It cannot contain any special characters except (dot |.| hyphen |-| underscore |_| at the rate |@| which are permissible. Your ID should be easy to remember such as yourname@db* or mobilenumber@db*.

• Q: How can I generate a VPA?

• Go to BHIM UPI, you will be asked to enter OTP received on your mobile number registered with the bank. Post that you will be provided a screen to select a VPA like yourname@db* or mobilenumber@db*. You can set your own personalised VPA* or select from the suggestions. Once registered, you can add more VPAs from the Manage VPA section of UPI.

• Q: Are there any charges for transactions done using UPI?

• Currently there are no charges for transactions done through UPI.

• Q:How can I transfer money using UPI?

•   1. Click on BHIM UPI
    2. Click on Transfer Money via “Transfer to VPA” or “Transfer to Account”
    3. Fill out the details on the screen such as beneficiary VPA or account details, amount and remarks. If you have multiple accounts / virtual payment addresses, your default VPA will be selected for debit. Click on Proceed
    4. Please review the next screen carefully on summary page, input your credentials to submit
  

• Q: What are the different types by which I can send money using UPI?

• You can send money either by using IFSC (Beneficiary’s account details), by entering Beneficiary’s VPA or by scanning QR code of beneficiary.

• Q: What are the limits on send money transactions using UPI?

• You can do UPI transactions up to Rs. 1 lakh per transaction and cumulatively up to Rs. 1 lakh and a maximum of 10 transactions.

• Q: What is the advantage of UPI funds transfer over other fund transfer mechanisms?

• The service is instant and available 24X7, even on public / bank holidays. Customers can transfer funds in simple steps by providing the virtual payment address of the beneficiary. Also, there is no pre-registration required for the beneficiary.

• Q: Where can I see my UPI transactions?

• You can view your past transactions under the Transaction History option. This will also reflect in Online Banking & Bank Statement.

• Q: Where can I see my UPI transactions?

• You can view your past transactions under the Transaction History option. This will also reflect in Online Banking & Bank Statement.

• Q: Can I put a stop payment request for funds transferred by UPI?

• You can view your past transactions under the Transaction History option. This will also reflect in Online Banking & Bank Statement.

• Q: Where can I see my UPI transactions?

• No, once payment is initiated, it cannot be stopped.

• Q: Can I transfer money abroad using UPI?

• No, you cannot transfer money abroad through this option

• Q: Can I link my NRE / NRO account under UPI?

• No, NRE / NRO account cannot be linked for UPI.

• Q: What happens when my handset is changed?

• When you login into BHIM UPI, you will have to enter the OTP received on the mobile number registered with the bank.

• Q: When collecting money using UPI, how do I come to know when the remitter has authorized the transaction?

• Any collect money request pending to be authorized from the remitter will be viewed under pending with other option under pending requests in BHIM UPI.

• Q: Where do I find the list of transactions that are pending for my authorisation in UPI?

• You can accept or decline collect money request under pending with me menu under pending requests in BHIM UPI.

• Q: How fast is a transaction under UPI?

• Transactions under UPI get completed within few seconds.

Indemnity:

Suvarnayug Sahakari Bank (hereinafter called “the Bank”) has agreed to process transactions initiated by customer via the Bank’s electronic Banking Platform presently offered or introduced in future. Customer understand that there are inherent risks involved in the said transactions. Customer acknowledges that he/she is fully aware of the best practices to be adopted while conducting electronic transactions and understand that:

  Receive Money
  Electronic transactions are susceptible to a number of frauds, misuse, hacking or other actions which could affect instructions to the Bank, causing loss to them
  Compromise of confidential details may result in third persons accessing my electronic banking channels and conducting transactions from their account
  In the event of any inaccuracy while filling of applicable data for transfer and other transactions, the funds could be transferred to incorrect accounts
  Bank is providing the said Services at their sole risk and:
  Customer hereby agrees and confirms that all risks shall be fully borne by them and he/she assume full responsibility for the same and he/she will not hold the Bank liable for any losses or damages including legal fees arising upon the Bank on account of the electronic transactions initiated by me, either expressly or implied.
  Customer hereby fully indemnify the Bank, its assigns, successors, employees, or any other person whomsoever acting under the Bank’s authority or control against any costs, losses, damages, litigation, action, proceeding, expenses (including Attorney’s fees), judicial orders of any kind, or any payments of whatsoever nature made or any cost however incurred, whether directly or indirectly, remotely or otherwise, resulting from the Bank processing such Transactions.
  Furthermore, the customer hereby irrevocably and unconditionally agree that in addition to any general lien or similar right to which the Bank may be entitled by law, the Bank may at any time and without notice to the customer combine or consolidate all or any of their other deposits and accounts with and liabilities to the Bank in any currency that may at any time be in possession of the Bank and set off or transfer any sum or sums standing to the credit of any one or more of such accounts or deposits in or towards satisfaction of any claim made against the Bank or loss suffered by the Bank as a result of or pursuant to the Bank processing such Transactions
  Customer’s obligation herein shall not be reduced by any claim by him/her against the Bank, its assigns, successors, employees, or any other person whomsoever acting under the Bank’s authority.
  This Indemnity shall be a continuing obligation in respect of any and all matters connected to or arising from the Bank processing such Transactions. This Indemnity shall remain valid and in full force from the date of its execution hereof until the Bank issues a letter discharging the customer from his/her obligations herein
  This Indemnity shall be construed in accordance with the laws of India.