Saving FAQ's

FAQ

  • Q: What are the different channels through which I can access my Suvarnayug Bank Account?
  • You can access your Account through

      Suvarnayug Bank branches
      Suvarnayug Bank ATMs
      Mobile Banking

  • Q: How to update the new address in my Suvarnayug Bank Account?

  •   You can update you address through any of the following options
      Visit any Suvarnayug Bank branch and submit an application along with the address proof.
      Send across a duly-filled & signed application along with address proof to the branch where you opened your account with an authorization letter.

  • Q: How to update PAN number?

  • We request you to follow either of the following procedure mentioned below to update you PAN number
      Step 1) Submit a written request specifying you updated PAN number in nearest Branch.
     Step 2) Give a self-attested photocopy of your PAN card. (Please carry originals for verification).

  • Q: How to update mobile number and email address?

  • Please visit your nearest Suvarnayug bank branch and follow the below mentioned steps
      Step 1) Get an application form from the branch or download a form from the website
     Step 2) Fill the application form duly signed by all the holders and submit it to your nearest branch

  • Q: Do I have any facility for Standing Instructions?

  • Yes, you can set up standing instructions through you Suvarnayug Bank Account.

  • Q: Re-issuance of ATM/Rupey Debit Card PIN?

  •   Please download Application Form or collect the same from the nearest Suvarnayug Bank Branch.
      The Application Form should be duly filled and signed by the Account Holder/s.
      We have started GREEN PIN facility to our customer using Suvarnayug Bank ATM

  • Q: What happens if I don’t use my account for a very long time?

  •   The account becomes dormant if there are no customer initiated transactions (excludes system generated transaction like credit interest, debit interest etc), in the account for the continuous period of two years. If the account status is ‘Dormant’, transactions through Direct Banking Channels like ATM, are not be allowed by the Bank. Please contact your nearest Suvarnayug Bank Branch for activating your account
      Please visit you nearest Suvarnayug Bank Branch for further details and information.